Privacy Policy

Sunny Paws Plus

Sunny Paws Plus is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect personal information from you in several ways, including:

When you make an appointment: This includes your name, contact information (phone number, email address), and pet information (pet's name, breed, age, health conditions).When you visit our website: We may collect information about your visit, such as your IP address, browser type, and browsing behavior. We use cookies and similar tracking technologies to enhance your browsing experience.When you communicate with us: This includes any information you provide when you contact us by phone, email, or through our website.

2. Use of Information

We use the information we collect for various purposes, including:

To provide and improve our services: We use your information to schedule and confirm appointments, provide grooming services, and ensure the health and safety of your pet.To communicate with you: We may use your contact information to send you appointment reminders, updates, and promotional offers.To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

With your consent: We may share your information with third parties if you have given us your consent to do so.For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and procedural safeguards.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Non-returning customer data will be destroyed within three years of non-attendance to our salon.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.Correction: You have the right to request correction of any inaccurate or incomplete personal information.Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Cookies

: Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

Types of Cookies We Use

:

Essential Cookies: Necessary for the operation of our website.Performance Cookies: Collect information about how you use our website.Functionality Cookies: Remember your preferences and improve your user experience.Advertising Cookies: Deliver advertisements relevant to you and your interests.

8. Third-Party Services

We may use third-party services (e.g., payment processors, analytics providers) to facilitate our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to our facilities and to those third parties with whom we share it, as described in this Privacy Policy.

11. Data Breach Procedures

In the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours of becoming aware of the breach, where feasible. We will take immediate steps to mitigate the breach and prevent future occurrences.

12. Do Not Track

Our website does not respond to "Do Not Track" signals. However, you can configure your web browser to disable tracking or to alert you when tracking technologies are being used.

13. Links to Other Websites

Our website may contain links to other websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

14. Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sunny Paws Plus

6024 Fair Oaks Blvd, Carmichael, CA 95608

(916) 993-8981

Thank you for trusting Sunny Paws Plus with your pet's grooming needs. We are committed to protecting your privacy and providing excellent service.